Why Scotts?

It's our experience, attention to detail and customer service that sets us apart

Scotts of Thrapston has built up a long standing and enviable reputation of timber engineering and service excellence, underpinned by our philosophy of treating each customer as if they were a member of our very own Scotts family.

Scotts combine over 100 years of experience with market leading technology and the highest levels of attention to detail. This enables us to create an unparalleled customer service experience where we work very closely with each and every customer to create their dream timber buildings solution. Each product is thoughtfully and expertly designed to suit our customers needs and always seeks to add that special touch of class to luxury homes and gardens across the UK.

Our History

Scotts of Thrapston is proud to have built and sustained a reputation for timber engineering excellence that has lasted over 100 years. From humble beginnings where the company was founded by the original James Scott after the Canadian Gold Rush back at the turn of the century, through to the current fourth generation of the Scott’s family, where it is run today, also by the James Scott, where it sits as the most established and respected timber buildings company in the UK today. Our family values provide the very foundation on which the company is built, and our personal attentive way we treat each and every customer means that the Scott’s wider family continues to get bigger and stronger.

Our Customers

We treat each and every customer as if they are a member of our very own esteemed family. It is about building a relationship not just selling a product, we want them to remember why they chose us, and enjoy many happy and lasting memories and experiences when using a Scotts product. Our attention to detail and highly personalised customer service is what truly sets us apart from our competitors, as we take every effort to ensure that our customers enjoy the experience of working with us. We involve them as much as possible from the design and planning right through to the build and installation, however our customers fully expect, and always receive, an expert level of direction and advice from our highly trusted and experienced team to ensure that a truly memorable product is the end result.

Our Process and Service

Our team will manage the process from start to finish, allowing you to enjoy the experience and see your ideas and dreams brought to life, step by step. Right from the design and planning stage it is very much a consultative journey with your ideas included from the very start. We want each customer to feel as if they have helped to create something special. From the unique features and personalisations included within our range of Summerhouse options through to our fully bespoke and custom built stables and outbuildings, each building is fully project managed from end to end, allowing you to relax in the knowledge that you are in very safe hands. Our ultimate pleasure comes from watching the grateful smiles on our customers’ faces when we finish the final installation leaving them to enjoy and experience many long lasting memories to come.

Case Studies

As you can imagine, over the past 100 years we have built and continued relationships with many, many families up and down the country. Many of whom have enjoyed the Scotts experience so much that they keep coming back time after time. There is nothing so precious than a happy and satisfied customer who has taken time to tell others how great their experience has been and we are extremely proud to have created something beautiful for each and every one of them. We invite you to view some of our recent current case studies, where you can see our products in all their glory, and we sincerely hope that it will hopefully provide fresh inspiration for you to start your dream project today.

Thank you all for a very helpful and professional service, from sales, planning and installation we could not have had a better supplier."

Mr A, Cambridgeshire

Thank you for everything. I will have absolutely no hesitation in recommending Scotts to anyone and everyone."

Mrs B, Warwickshire

I can't recommend Scotts highly enough, from start to finish the whole process has been handled really efficiently and was totally stress free."

Mrs P, Hampshire

We are so pleased with your service and the efficient way the chaps worked and everything went to plan. We shall be happy to recommend you."

Mr and Mrs N, Wiltshire

Thank you all for a very helpful and professional service, from sales, planning and installation we could not have had a better supplier."

Mr A, Cambridgeshire
Thank you for everything. I will have absolutely no hesitation in recommending Scotts to anyone and everyone."

Mrs B, Warwickshire

I can't recommend Scotts highly enough, from start to finish the whole process has been handled really efficiently and was totally stress free."

Mrs P, Hampshire
We are so pleased with your service and the efficient way the chaps worked and everything went to plan. We shall be happy to recommend you."

Mr and Mrs N, Wiltshire